More than 640,000 consumers are receiving payments after the FTC accused Grubhub of overstating driver earnings and listing restaurants without their consent.
Grubhub has started mailing settlement checks worth a combined $23.8 million to 640,038 diners and drivers, following Federal Trade Commission allegations that the food-delivery company misled people about how much drivers could earn and listed restaurants on its app without their permission, according to an August 12, 2026 report. Most recipients are being paid by check, with some payments issued through PayPal.
What Grubhub was accused of
The FTC and the Illinois attorney general jointly sued Grubhub in December 2024, alleging the company made misleading claims about driver earnings potential, restricted customers' access to their own accounts and funds, and listed roughly 325,000 restaurants that had not agreed to be on the platform. The complaint also said Grubhub refused some restaurants' requests to be removed and instead tried to pressure them into paid partnerships. A federal judge granted final approval of the settlement in July 2026.
What changes going forward
As part of the settlement, Grubhub is required to advertise driver earnings more accurately, give customers a way to challenge account restrictions, and get a restaurant's consent before adding it to the platform. A separate, smaller settlement in California — worth nearly $25 million and covering about 60,000 Grubhub delivery drivers — received final court approval about a month before this one.
Broader context
Grubhub's competitors, DoorDash and Uber Eats, have faced similar regulatory scrutiny over driver pay claims and restaurant listing practices, suggesting gig-delivery earnings claims remain a live enforcement focus for the FTC.
The report reviewed for this article did not include direct statements from the FTC or Grubhub. Consumers who believe they're eligible but haven't received a payment should watch for correspondence tied to the case rather than respond to unsolicited requests for personal information, a common scam tactic following large class settlements.
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